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Frequently Asked Questions

Find answers to common questions about registration, accommodations, conference activities, and what to expect at Utility Connect. If you don’t find the answer to your question below, please email us and include Utility Connect 2027 in the subject line.

General Conference

What is the Hubbell Utility Connect Conference?

The Hubbell Utility Connect Conference is a four-day utility industry event that brings together professionals from electric, water, and gas utilities to learn from peers, explore technologies, and discover practical solutions to current industry challenges. The conference features educational sessions, networking opportunities, training experiences, and the Solutions Center.

When and where will the 2027 Hubbell Utility Connect Conference be held?

The 2027 Hubbell Utility Connect Conference will be held from September 28 – October 1 at the Gaylord Rockies Resort and Convention Center, 6700 N Gaylord Rockies Blvd, Aurora, CO 80019.

When should I arrive?

We recommend arriving on Monday, September 27 or morning/afternoon of Tuesday, September 28 to allow time for hotel check-in and conference registration before the opening reception on Tuesday night.

Is Utility Connect held every year?

Utility Connect is held every two years.

Who should attend Utility Connect?

Utility Connect is designed for utility professionals across the electric, water, and gas industries. Attendees include professionals involved in operations, engineering, metering, communications, technology, infrastructure planning, field services, and utility leadership who want to learn from peers, explore new technologies, and discover practical solutions to industry challenges.

What is included in the conference agenda?

The Utility Connect agenda includes educational breakout sessions, keynote speakers, meals, networking events, training opportunities, and access to the Solutions Center. The full agenda will be announced as the event approaches.

Where can I find the overall conference schedule?

An overview of the conference schedule can be found in the Agenda at a Glance page. The full conference agenda will be announced as the event approaches.

Are meals included?

Yes. Registration includes select meals, refreshments, and networking receptions throughout the conference. Additional details will be provided when the conference schedule is finalized.

What is the dress code?

Business casual attire is recommended for all conference activities. Attendees are encouraged to wear comfortable footwear, especially when visiting the Solutions Center, attending networking events, and participating in conference activities throughout the venue.

What is the Solutions Center?

The Solutions Center is an immersive showcase of technologies, expertise, and innovation from across Hubbell Utility Solutions. Attendees can explore solutions spanning electric, water, and gas infrastructure, experience live demonstrations, and connect directly with product specialists, engineers, and technical experts to learn how technologies work together to meet current needs.

Will training opportunities be available?

Yes. Utility Connect will offer training and educational opportunities designed to help attendees expand their technical knowledge and stay informed on industry trends, technologies, and best practices. Additional details regarding training schools will be announced at a later date.

Can I earn continuing education credits?

Details about continuing education credits, certificates of completion, and other professional development opportunities will be announced at a later date.

Registration

How do I register?

You can register here.

Which registration type should I select?

Utility registration is available for employees of electric, water, and gas utilities. Non-utility registration is intended for distributors, contractors, service providers, and others. If you are unsure which registration category applies to you, please email us at events@hubbell.com.

What does my registration include?

Your conference registration includes access to keynote presentations, breakout sessions, networking events, meals, and the Solutions Center.

How much does it cost to attend Utility Connect?

Take advantage of our Early Bird registration rate to save on Utility Connect!

Early Bird Rate (Register Before 4/30/2027)
Utility Attendee: $1,190
Non-Utility Attendee: $1,695

Standard Rate (Available 4/30/2027 until 9/28/2027)
Utility Attendee: $1,495
Non-Utility Attendee: $1,895

Do you offer group discounts?

Register three or more utility attendees together to receive 10% off additional registrations.

Note: The group discount is only available for customers attending the Hubbell Utility Connect Conference in groups of 3 or more. This offer cannot be combined with other promotions or discounts and is not available to attendees from Hubbell partner companies.

What methods of payment are accepted?

Registration fees are payable by credit card only. We accept American Express, Visa, and MasterCard. We do not accept PayPal, purchase orders, Venmo, or company checks. Guest registrations can be paid separately using your personal credit card. If you have any questions about payment, please contact us at events@hubbell.com. Please include Utility Connect 2027 in the subject line of your email.

How do I modify my registration?

Please contact us at events@hubbell.com to modify your registration.

What is the cancellation policy?

You may cancel your participation at any time but please be aware of the following policy:

Refund requests must be received within 90 days of your original registration date AND on or before August 1, 2027 whichever comes first to be eligible for a refund.

Cancellation requests received after August 1, 2027, or more than 90 days after your original registration date, are not eligible for a refund. In either case, you may send a substitute attendee in your place at no additional charge. Approved refunds will be issued to the original method of payment within 30 days of approval. All cancellations and registration replacements must be made via email to: Events@Hubbell.com.

**Substitutions must be submitted in writing to the email above no later than 40 business days before the event and are subject to Hubbell's approval.*

Hotel & Travel

Which hotel should I stay at for Utility Connect?

The host hotel for Utility Connect 2027 is the Gaylord Rockies Resort & Convention Center in Aurora, Colorado. Conference attendees are encouraged to stay at the Gaylord Rockies for convenient access to conference sessions, networking events, and other activities. Information regarding room reservations, conference rates, and booking instructions will be shared closer to the conference.

Do I need to book a hotel myself, or does that happen automatically when I register?

Hotel reservations are not included in your registration. You will need to book your own room at the Gaylord Rockies Resort & Convention Center. After you register for the conference, you will receive a link to reserve a hotel room at a discounted rate.

Where is the closest airport?

The closest airport to the conference is the Denver International Airport located at 8500 Pena Blvd, Denver, CO 80249. The Gaylord Rockies Resort & Convention Center is about 8 miles from the airport.

Networking & Events

Are networking events included in my registration?

Yes, all networking events including the opening welcome reception, sponsor cocktail reception, and evening networking reception are included in your registration.

Can guests attend networking events?

The guest registration provides access to all conference meals and networking events including:

  • Opening welcome reception
  • Sponsor cocktail reception
  • Evening networking reception
How do I sign up for updates on the conference?

Once you register, the Utility Connect team will send periodic updates as agenda, event details, hotel details, and other logistics are finalized. Please make sure the email events@hubbell.com is on your safe senders list.